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Become a volunteer: Frequently asked questions

Questions-answers...

Why does one need to be at least 18 years old to become a CHU Sainte-Justine volunteer?

Our organization offers complex care to a vulnerable population. To offer the best support to the children and their families, all volunteers must have the maturity needed to ensure their experience is rewarding to them and the users.

How can I volunteer if I have not yet reached the age required to volunteer at Sainte-Justine?

Consult the  Montréal Volunteer Bureau website, where you will find a section for people aged 18 or under: cabm.net

I am not bilingual (French and English). Can I still volunteer?

It is important to understand that the majority of our clients are French-speaking. It is therefore very important to have good knowledge of French. Knowledge of English is an asset.

On average, how long does it take to become a volunteer?

About 6 to 8 weeks following registration.

If your application is retained and you pass the background check , we will contact you to establish your schedule.

On your first day of volunteering, we will pair you with an experienced volunteer for an orientation and integration meeting.

Why is the process so long?

Given our mission (to serve a vulnerable population), it is our moral, ethical and legal duty to protect our clients and ensure volunteers are prepared to support them.

How long can I volunteer for?

Volunteers make a commitment of at least six consecutive months, and must ensure they are present three hours a week, on the same day and at the same time each week. It is possible to volunteer on evenings or weekends.

If my class schedule changes every semester, can I change my volunteering schedule?

Yes, it is possible to change your schedule based on the assigned sector's availabilities. You can make a request to the person responsible for the Volunteering Service.

Can I volunteer more than three hours a week, in more than one program?

Yes, simply let us know so we can assess current needs.

Can I watch or help during medical procedures or basic care (washing, feeding, diaper change)?

Volunteers' primary goal is to allow children to play and have a better hospital experience. Given the nature of the role, there is very little contact with the doctors, and volunteers are not responsible for basic care.

Can I watch or help during medical procedures or basic care (washing, feeding, diaper change)?

Volunteers' primary goal is to bring comfort and recreational support. In other words, they allow the children to play and make the most of their hospital experience.

Given the nature of the role, there is very little contact with the doctors, and volunteers are not responsible for basic care.

I have training is certain fields (nursing, massage therapy, psychotherapy, CPR, etc.)

Volunteers cannot act as health care professionals. Their role is clearly defined and must be respected.

What happens if I feel sick, have a little cough or cold?

Please do not show up. Contact the Volunteering Service by email or phone to indicate your absence so we can fill the needs as necessary.

About this page
Updated on 11/1/2017
Created on 11/1/2017
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