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Complaints and satisfaction

Ombudsman - complaints and quality services

CHU Sainte-Justine recognizes the right of each user or their representative to express their dissatisfaction without being subjected to retaliation.

The user or representative will receive a response regarding their complaint within the prescribed delay.

Consult the Ombudsman - complaints and quality services section

Users Committee

A user is the person who did receive, is receiving, or should have received care and services from CHU Sainte-Justine.

CHU Sainte-Justine takes its clients’ point of view very seriously. Clients provide CHU Sainte-Justine with important information that helps us to continuously improve the quality of our care and services

Consult the Users Committee website

About this page
Updated on 7/11/2014
Created on 7/11/2014
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Every dollar counts!

Thank you for your generosity.

It is thanks to donors such as you that we are able to accelerate research discoveries, to heal more children every year and to continue to offer world-class care.

It is also possible to give by mail or by calling toll-free

1-888-235-DONS (3667)

Nous contacter

514 345-4931


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All information contained within the CHU Sainte-Justine site should not be used as a substitute for the advice of a duly qualified and authorized medical practitioner or any other health professional. The information provided on this site is intended for educational and informational purposes only.

Consult your physician if you feel ill or call 911 for any medical emergency.

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