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Complaints and satisfaction

Ombudsman - complaints and quality services

CHU Sainte-Justine recognizes the right of each user or their representative to express their dissatisfaction without being subjected to retaliation.

The user or representative will receive a response regarding their complaint within the prescribed delay.

Consult the Ombudsman - complaints and quality services section

Users Committee

A user is the person who did receive, is receiving, or should have received care and services from CHU Sainte-Justine.

CHU Sainte-Justine takes its clients’ point of view very seriously. Clients provide CHU Sainte-Justine with important information that helps us to continuously improve the quality of our care and services

Consult the Users Committee website

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Updated on 7/11/2014
Created on 7/11/2014
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Grow Beyond our wildest dreams

With the support of donors like you, at the heart of the Grow Beyond campaign, we are leading healthcare teams towards the opportunities offered by science and new technologies, so that every child, no matter where in Quebec, has access to the unique expertise and know-how of CHU Sainte-Justine. Together, let's join forces for their future.

Grow Beyond with us.

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