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Hospital fees

The Client Accounts Office is open from Monday to Friday, 8:00 a.m. to 4:00 p.m.
To speak to an accounts officer

Residents of Quebec

You have the right to receive health care free of charge upon presenting a valid Quebec health insurance card in your name. If you have lost or forgotten your card, you must go to the Client Accounts Office to make all necessary arrangements. You may, however, be billed for room fees.

If you have not yet received your Québec health insurance card, rates for non-residents may apply to you. After receiving your blue hospital card, you must go to the customer accounts department, before your appointment, to clarify your situation.

Residents of other Canadian provinces

  • If you are a resident of another Canadian province
    Your health care fees are covered by your province’s health insurance plan so long as you have a valid health insurance card. You must present your card at the Client Accounts Office.
  • Non-residents and foreigners
    If you do not reside in Canada, you must pay all of your hospital, clinic and emergency fees. Current hospital fees do not include any medical (doctor) fees. Upon admission, you must make all necessary arrangements to pay your hospital fees with the Client Accounts Office. You will have to present all relevant documents, such as your private insurance card or policy, passport, visa, etc.
  • If you have been granted refugee status
    You must notify the Client Accounts Office. You must provide a copy of all relevant documents related to your status as a refugee.

Room fees

The basic fee for a hospital room is established by the Minister of Health and Social Services. The fee for a hospital room of three beds or more is covered by the Régime d’assurance hospitalisation du Québec.

If you would like a private or semi-private room, you will have to pay an additional fee. This fee is usually covered by your insurer; however, it is your responsibility to check with your insurer.

If you do not have any insurance or if your insurer does not cover this fee, you must go to the Client Accounts Office to pay all your hospital fees and costs related to your private or semi-private room before leaving the hospital.

Priority for a private or semi-private room is given to pediatric patients whose medical condition requires one.

About this page
Updated on 6/23/2016
Created on 7/11/2014
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All information contained within the CHU Sainte-Justine site should not be used as a substitute for the advice of a duly qualified and authorized medical practitioner or any other health professional. The information provided on this site is intended for educational and informational purposes only.

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