As such, the Committee has designed this site to contain as much information as possible for patients at the CHU Sainte-Justine and their families. The Committee also responds to the needs of mothers who are treated at the CHU Sainte-Justine. Since the majority of information requests addressed to the Committee relate to the various rights of the users of Québec’s health system, we have produced twelve 30-second videos explaining these rights in more detail.
The Committee often also receives information requests from users who want to file a complaint against the institution. In this sense, the Committee acts as a liaison between the user and the local service quality and complaints commissioner.