• Français

Glossary: termes utilisés dans le réseau de la santé

Users and family

Certain terms used in the health network may be unfamiliar or vague to the uninitiated. This glossary defines the main terms used by the Committee on this site.

List of user terms


  • Users’ committee
    A users’ committee is a group of members who represent the users’ interests to the institution it serves.
  • CHU Sainte-Justine
    The Centre hospitalier universitaire Sainte-Justine is the largest mother-child hospital in Canada. Affiliated with the Université de Montréal, it boasts a world-renowned research centre. 
  • Users
    Patients who receive care at a healthcare institution.
  • CRME
    Centre de réadaptation Marie-Enfant.
  • ARHSSS
    Act respecting health services and social services.
  • RCPU
    Regroupement provincial des comités des usagers (provincial association of users’ committees).
  • Users’ rights
    Every user of the health services and social services network has rights, and it is the role of the Users’ Committee to ensure they are respected.
    For more information about these rights, consult the Rights page
  • Local service quality and complaints commissioner
    The local service quality and complaints commissioner is appointed by the institution pursuant to the ARHSSS to receive and process complaints from users, in a completely independent and impartial manner.
About this page
Updated on 2/22/2019
Created on 2/22/2019
Alert or send a suggestion
 

Every dollar counts!

Thank you for your generosity.

It is thanks to donors such as you that we are able to accelerate research discoveries, to heal more children every year and to continue to offer world-class care.

It is also possible to give by mail or by calling toll-free

1-888-235-DONS (3667)

Contact Us

514 345-4931

Legal

© 2006-2014 CHU Sainte-Justine.
All rights reserved. 
Terms of Use,  Confidentiality,  Security

Warning

All information contained within the CHU Sainte-Justine site should not be used as a substitute for the advice of a duly qualified and authorized medical practitioner or any other health professional. The information provided on this site is intended for educational and informational purposes only.

Consult your physician if you feel ill or call 911 for any medical emergency.

CHU Sainte-Justine