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Ombudsman - complaints and quality services contact information

Contact us


Please take note

Due to the pandemic, patients and their families who wish to use the local service quality and complaints commissioner's services (ombudsman) can do so via the following email address commissaire.message.hsj@ssss.gouv.qc.ca or by phone at 514-345- 4749.

Be assured that your requests will be dealt with diligently.

By mail

Ombudsman - complaints and quality services
CHU Sainte-Justine, Room A921
3175 Chemin de la Côte-Sainte-Catherine
Montreal (Quebec) H3T 1C5

In person or by phone

The Office of the Ombudsman - complaints and quality services is located across from the cafeteria (A921).

Operating hours and contact information
Monday to Friday, from 8:00 a.m. to 12:00, and from 1:00 p.m. to 4:00 p.m.
Phone: 514-345-4749
Fax: 514-345-7720

A message can be left at any time on our answering machine. A call back will be made to you within a maximum of 2 working days.

By Email


About this page
Updated on 3/3/2021
Created on 9/30/2014
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514 345-4931


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